Descripción de la Oferta

REQUIREMENTS

Bachelor’s degree in business or related field of studies (desirable).
Proven experience (1-2 years) as a Project Coordinator or similar roles.
Advanced English proficiency.
Must be capable of managing around 15-20 concurrent technology-related projects effectively
UCaaS Unified Communications as a Service (desirable)
Basic to intermediate Networking terminology (desirable)
Exceptional communication and customer service skills.
Competency in Microsoft applications including Word Excel and Outlook and PM software.

QUALIFICATIONS

Highly People Oriented.
Ability to work effectively both independently and as part of a team.
Communication skills – Outstanding.
Strong Organization and time management ability.
Ability to work on a tight deadline.


GENERAL DESCRIPTION OF POSITION

Please note: this is an on-site position based in Managua, Nicaragua. Only Nicaraguan applicants will be accepted

We are looking for a Project Coordinator to work with one of our clients: an enterprise-grade, cloud-based phone system offering reliable, Canadian-based support and user-friendly features for business communications. It can be accessed via PC, mobile, or desk phone, and the geo-redundant data centers are backed by SLAs and quality guarantees.

KEY RESPONSIBILITIES

Creating project plans, timelines, and road maps to ensure deadlines are met and projects are kept within budget.
Manage, monitor, and maintain all project-related activities such as deadlines, equipment, manpower, and profits for each project.
Manage server deployments for new clients, ensuring all clients’ needs are met.
Follow up with clients after deployment to fulfill the client's expectations of the company.
Deployments for MiaS servers (managed infrastructure as a service) from Data gathering to servers racked, installed, and deployed.
Look for ways to improve customer experience during the deployment process.
Responsible for reporting and escalating project-related concerns
Schedule, host, and facilitate initial and ongoing project-related meetings/calls
Effective communication with clients, vendors, engineers, and management.
Exceptional communication and customer service skills.
Competency in Microsoft applications including Word Excel and Outlook and PM software.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes