Descripción de la Oferta

Requirements:
• The ability to multitask
• Clear communicator (written and verbal)
• Ability to focus on deadlines and deliverables – ensures the ability to find the bugs quickly
• Friendly, yet professional with a responsible and positive attitude
• Basic Excel knowledge

Responsibilities of position:
• Live call monitoring
• Case Investigations
• Weekly follow ups and coaching session with agents
• Goal setting and goal evaluations

Experiencia en call center, Analista de Calidad.

Experiencia Requerida

Educación Secundaria

Lenguajes