Detalle de la Oferta

Descripción de la Oferta

We are looking for a bright and friendly customer service/admin assistant (bilingual English/Spanish) to join our team ASAP in Managua, Nicaragua. ?

What will you be doing?

Manage cases by responding to email and phone calls and address each file with attention to detail

Schedule patients for appointments

Request and send records from doctor’s offices

Update clients with the status of their patients' treatments

Solve scheduling issues

Maintain accurate records in the company system

Establish a relationship with all referral sources




Qualifications

2+ customer service Experience

Fluent in verbal and written English

Strong multi-tasking abilities

Excellent customer service and problem-solving skills

Type 40+ WPM (Not sure if you meet this requirement? You can test yourself here: www.typingtest.com)

Tech-savvy - Comfortable with PC and common apps (Acrobat PDF, Office, Google apps)

Experience in Healthcare or Personal Injury or Workers Comp or a similar field is a plus

Willing and able to stay and grow with the company




Benefits

A friendly, and supportive work environment

Monthly bonuses for performance!

Weekends off

US Major Holidays Paid

PTO Hours

Experiencia Requerida

Lenguajes