Área de la Empresa | Telecomunicaciones |
Cargo Solicitado | Agente de Servicio |
Puestos Vacantes | 10 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Menos de un año |
Género | Indiferente |
Edad | 18 / 60 |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Nicaragua |
Departamento | Managua |
Great careers are made every day, at IBEX Global!
Do you enjoy interacting with people? Are you a natural problem-solver? ! If this is YOU, come be a part of our growing team!
IBEX Global is recruiting customer service advisors for our upcoming training classes. In addition to a dynamic team environment, you’ll enjoy competitive benefits.
Responsibilities:
Our customer service advisors perform the following tasks:
• Carefully listen to and understand customer issues
• Probe and isolate issue causes
• Utilize available resources to identify appropriate solutions for customers
• Explain product features and benefits, answering questions and setting proper expectations for customer inquiries
• Ensure customer satisfaction through effective call resolution
• Identify and escalate emerging product or customer
Requirements
- High school diploma or the equivalent
- Basic computer skills
- Ability to multi-task
- Excellent verbal and written English skills
- Police Record issued in the last 60 days
- INSS Historical
Agente de Servicio (Opcional) |
Completa Requerido |
Inglés Requerido |
Avanzado |
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