Descripción de la Oferta

Requirements:
*Degree in Business Administration, Marketing or Industrial Engineering
*2 years experience supervising a fast-paced inbound and outbound call center
*Familiarity with inbound/outbound telecommunication platforms and systems
*Thorough handle of MS Office Suite
*Knowledge in applications (CMS,IEX)
*Customer-service oriented
*Capable to resolve conflicts
*Results-oriented
*Ability to manage teams
*Process-driven
*Bilingual (Spanish & Advanced English)

Experiencia Requerida

Educación Superior

Lenguajes